Obviously, I went to ask Dr. Google for the solution. Then I had to hold the power button for 10-20 seconds several times to do a hard shutdown, then started it up again. If I held the power button for 10-20 seconds, it might wake up if it wanted to, or just kept staying dead if it decided that it needed some more sleep. Whenever the laptop went to sleep, it wouldn’t wake up even if I opened it only several minutes later. Then after some other Windows Updates, I believe, the problem became more serious. I believed that after some Windows Auto Updates, the problem began.Īt first, I noticed that if I left the laptop sleep through the night, when I opened the lid the day after, sometimes it froze at a black screen. This happened more and more frequently over time. I bought my M3800 and upgraded it to Windows 10. If you own a Dell Precision M3800, you may have faced the common Dell Precision M3800 sleep issue, where your laptop freezes at a black screen when you try to wake it from sleep.
